Passenger safety

Rail industry comes together to support Samaritans

27 March 2019
The rail industry has today announced the five-year Million Hour Challenge, which aims to encourage staff to donate their time, energy and skill to help the Samaritans in their work supporting people in emotional crisis.

Driver Controlled Operation (DCO)

4 January 2017
The issue of safety relating to the interface between the platform and train and the safe dispatch of trains is an area of focus for the Office of Rail and Road (ORR) and the industry.

Station and platform safety

14 January 2014
Information and advice for passengers on station safety issues such as platform gaps and stepping distances.

Criminal behaviour

14 January 2014
We have a role in ensuring that Network Rail and rail operators do all that is reasonably practicable to manage the risk of crime.

Passenger safety

13 January 2014
This section includes guidance on station safety, station and train crowding and rail vehicle accessibility.
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