Periodic review 2018 (PR18) consultations
31 January 2019
Body
A list of our PR18 consultations organised by the date in which these concluded.
Economic regulation
Licence enforcement taken by us to date
31 January 2019
Body
This page contains information about our enforcement action taken against Network Rail and others. It covers enforcement orders, monetary penalties, notices in lieu of enforcement action and breaches where no action was taken.
UK rail industry financial information 2017-18
28 January 2019
Body
30 January 2019 The UK rail industry financial information 2017-18 presents ORR’s analysis of the rail industry’s finances. Industry income in detail Industry received £19.4bn of income in 2017-18, a 1.3% decrease from 2016-17. Income from fares was £9.8bn, a decrease of 2.4% compared to 2016-17. This is due to a 1.4% fall in passenger journeys. The fall was largely because of the 8% decrease in
Rail Regulator publishes passenger delay compensation claims data
10 January 2019
Body
Official statistics released for the first time today by the Office of Rail and Road (ORR) show there were around 3 million compensation claims made for rail delays between April and mid-October 2018, of which 84% were approved and 92% were closed within 20 working days.
Waterloo Station is busiest in Britain for 15th year
11 December 2018
Body
Waterloo is the busiest station in Britain for the 15th consecutive year, despite the total number of passenger entries and exits falling by five million to 94.4 million.
ORR lays out timetable recommendations to improve service for passengers
7 December 2018
Body
The Office of Rail and Road (ORR), chaired by Stephen Glaister, has today published its recommendations for preventing a repeat of the May 2018 rail timetable failure, alongside a draft Final Order requiring that Network Rail improves its timetabling process.
ORR takes formal action against Network Rail to deliver improved performance
29 November 2018
Body
Passengers rely on both Network Rail and train operators to deliver performance but the role of the Office of Rail and Road (ORR) is to examine Network Rail's contribution. As such, ORR has today taken action against Network Rail to require improvements in its capability to deliver better performance.
Researching our way to better roads
28 November 2018
Body
By Iain Ritchie, Performance Analyst, Roads.
ORR’s changed approach to holding Network Rail to account will benefit passengers and other railway users
27 November 2018
Body
Beginning today, and running until January 25th, the Office of Rail and Road (ORR) is consulting on a new regulatory policy for holding Network Rail to account for the benefit of passengers and other railway users.
Contingency arrangements for a delay to the statutory implementation of PR18
26 November 2018
Body
A delay to implementation might arise if, for example, Network Rail decided to object to our PR18 review notices (to be issued on 20 December 2018). This might lead to us referring our final determination to the Competition & Markets Authority (CMA). As track access charges for CP5 will expire on 31 March 2019, a delay to implementation would mean that Network Rail would quickly run out of funding