Access and licensing

Consultation on improving Schedule 5 of the model freight track access contract

20 January 2016
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On 6 November 2015 we consulted on proposed changes to Schedule 5 and the associated Rights Table in the model freight track access contract. This also included consequential changes to Schedule 4. These changes are to reflect the move away from freight access rights having "Levels" and towards having origin and destination timing windows for services. We also proposed to simplify the Rights Table

Regulation 29 appeal by DBS for access and services at Freightliner Southampton Maritime Terminal

2 November 2015
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Reg 29 appeal by DBS for access and services at FL Maritime Terminal Application form Appendix 1 Appendix 2 Appendix 3a Appendix 3b Freightliner's representations Appendix 1 Appendix 2 Appendix 3 Appendix 5 Appendix 7 DBS's representations Annex to DBS representations FL email ORR Decision Disclosure ORR Initial consideration FL reps on disclosure -19 May 2015 FL further reps -01 July 2015 ORR

Protecting consumers

20 November 2014
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Train companies have a number of consumer facing obligations and it is important that passengers get the service to which they are entitled. We oversee a number of these obligations which sit in train companies’ licences and in general consumer law (others sit, for example in train companies’ franchise agreements with Government).