About ORR

The Office of Rail and Road (ORR) has appointed Russell Grossman as director of communications.

Changes to the National Rail Conditions of Carriage that come into effect today mean that season ticket holders will no longer have restrictions on the number of replacements for their lost or stolen tickets, and; passengers who are delayed during a rail journey can now choose to be compensated with money instead of rail vouchers.

Statement from the Office of Rail and Road (ORR) in response to railway announcements in the Chancellor of the Exchequer's Budget to Parliament on Wednesday 8 July 2015.

ORR CEO, Richard Price, looks back on how ORR has delivered against its strategic objectives for 2014-15.

The Office of Rail Regulation (ORR) today appointed Peter Antolik as director to lead the regulator's monitoring function for England's strategic road network.

Improvements in technology are changing the way passengers buy their rail tickets and the form of the ticket itself is changing rapidly. Ticket offices remain popular but rail passengers are now making greater use of the internet and ticket vending machines to buy tickets. They have greater choice and more convenient forms of tickets, with smart ticketing and mobile ticketing. They are also buying

The Office of Rail Regulation (ORR) today announced it has appointed John Larkinson as director, economic regulation.