Mainline network
28 March 2024
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Network Rail is the owner and operator of the majority of national railway infrastructure.
ORR and the railway industry it works with
Response to DfT consultation on primary legislative changes required to effect rail reform
19 February 2024
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The Department for Transport consulted between 9 June 2022 and 4 August 2022 seeking views on primary legislative changes required to effect rail reform as set out in the Williams-Shapps Plan for Rail.
Light rail and tramways
27 November 2023
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ORR is the safety regulator and enforcing authority for light railways and tramways.
International engagement and co-operation
2 August 2023
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This page outlines the organisations, forums and platforms we are involved with to fulfil our international work and support cross-border services.
Minor and heritage railways
1 August 2023
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There are well over 200 minor and heritage railways operating across Great Britain, and we are responsible for regulating their safety.
Rail punctuality leading complaints as regulator intervenes over Grand Central and CrossCountry response times
6 April 2023
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Punctuality and reliability continued to be the top cause for passenger complaints accounting for 18.6% of all rail passenger complaints between 1 October to 31 December 2022. Crowding (12.1%) and issues with ticketing and refunds (9.2%) complete the top 3 complaint categories.
Rolling stock companies
5 December 2022
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Rolling stock leasing companies (ROSCOs) own most of the coaches, locomotives and freight wagons on the rails, which they hire out to train and freight operating companies.
ORR comment on rail reform consultation
10 June 2022
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The Department for Transport has published its consultation on the legislative changes needed for its widescale rail reform, as set out in the Williams-Shapps Plan for Rail.
Department of Regional Development, Northern Ireland
22 April 2022
Passenger Transport Executives
22 April 2022
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There are six main metropolitan areas outside London which have Passenger Transport Executives (PTE).