News

Emissions from trains across Great Britain fell to their lowest level on record, according to data released today by the Office of Rail and Road.

Today the Department for Transport, Network Rail and the Office for Rail and Road are officially launching the Better Value Rail (BVR) Toolkit.

Options to reduce the time passengers must wait before seeking a resolution with the Rail Ombudsman is among a set of proposals being consulted on by the Office of Rail and Road (ORR) to improve handling of passenger complaints.

WH Malcolm Limited, operators of Daventry International Rail Freight Terminal near Rugby, has been fined £6.5 million after being found guilty of negligence over the death of an 11-year-old boy in 2017.

Welcome to August's special Reports Edition of the stakeholder newsletter.

If you’ve ever travelled using a new railway station or a sparkling new train then you may have wondered about the amount of work that has been undertaken to make this happen.

We have challenged and worked with the rail industry to deliver a step change in customer satisfaction with information provision specifically through greater industry wide collaboration.

The Office of Rail and Road’s (ORR) annual assessment of Highways England finds the company hit its performance targets in 2020-21, the first year (April 1 2020 to March 31 2021) of the second road period, but ORR warns of the need to address delays to some key projects and subsequent forecast underspends.

The Office of Rail and Road (ORR) has today published its 2020-21 annual assessments of rail safety in Great Britain and of Network Rail’s performance.

The Office of Rail and Road’s annual assessment of Network Rail Scotland’s performance in 2020-21 highlights a difficult year for the region. The derailment of a ScotRail service at Carmont, near Stonehaven, in which three people died, tragically demonstrates the need for Network Rail to make sure that railway assets are resilient to the impacts of extreme weather and climate change.