ORR undertook a Post Implementation Review (PIR) on behalf of the Secretary of State on the Train Driving Licences and Certificates Regulations 2010 (as amended).
Rail industry reliability plans show good understanding of the network’s problems and commitments to improve, but there is scope for better sharing of best practice according to the Office of Rail and Road’s (ORR) recommendations from its review.
In a letter to industry, the Office of Rail and Road (ORR) has praised train operators and Network Rail for their disability awareness refresher training.
The Office of Rail and Road (ORR) has today announced Dispute Resolution Ombudsman (DRO) as the provider of the new ORR-sponsored Rail Ombudsman scheme.