Office of Rail and Road December 2025 newsletter
5 December 2025
Rail passengers
The environment, sustainable development and rail
5 December 2025
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Our approach to environment and sustainable development through our regulatory activities of the national rail network.
ORR statement on 7am Manchester to Euston passenger rail service
1 December 2025
Passenger rolling stock age explained
20 November 2025
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What factors influence changes in the average age of rolling stock?
Delivering on our welfare commitment for railway workers
19 November 2025
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On World Toilet Day, Richard Hines, ORR's chief inspector of railways, explains the need for industry to deliver on its commitment to improve the provision of welfare facilities for rail workers.
ORR authorises new platform at Ynyswen Station
17 November 2025
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The Office of Rail and Road (ORR) has authorised significant upgrades to Ynyswen railway station in South Wales, which form part of the Core Valley Lines (CVL) transformation project. They will improve service capacity, accessibility, and deliver a more sustainable and efficient transport network for local communities.
Office of Rail and Road November 2025 newsletter
31 October 2025
Consultation on Accessible Travel Policy (ATP) Guidance redress requirements
29 October 2025
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Sought views on our proposal to amend our Accessible Travel Policy (ATP) Guidance to require all operators to determine redress for failed assistance where it has not been delivered as booked on a case-by-case basis. We also invited comments on any other matters in the ATP Guidance that relate to the redress requirements.
Complaints and compensation
23 October 2025
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Our role is to monitor train and station operators’ compliance with their complaints handling procedures and to set out requirements on what these procedures should contain.
Condition 18 - interests in railway vehicles
20 October 2025
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Consents granted under Condition 18 (interests in railway vehicles) of Network Rail's network licence.