Freedom of information

How we deal with FOI requests.

Publication scheme

Every public authority subject to the Freedom of Information Act 2000 (FOI) is required to adopt and maintain a publication scheme.

Making a request for information

Find details on how to make a request for information under the Freedom of Information Act.

Environmental Information Regulations 2004

If you want information about noise or general environmental issues relating to the railways, you may do so under the Environment Information Regulations 2004.

Privacy notice

We respect your right to privacy. This privacy notice sets out details about the way the Office of Rail and Road (ORR) processes personal data that we collect from and about you and how we may use your information in accordance with the General Data Protection Regulation (GDPR) and Data Protection Act 2018.