Consultation on amendments to the model freight track access contracts
15 March 2024
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Sought feedback on amendments to model freight track access contracts.
Rail operators
Accessible Travel Policy (ATP)
15 March 2024
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Train and station operators are required by their operating licences to establish and comply with an Accessible Travel Policy (ATP) which must be approved by us.
PR23 legal notices and CP7 price lists
13 March 2024
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All our periodic review 2023 (PR23) legal notices will be added to this page during the review. It also includes links to Network Rail's price lists for track access charges.
Channel Tunnel
12 March 2024
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Information on the terms of access to the Channel Tunnel.
Regulator secures fee transparency improvements from third-party rail ticket retailers
12 March 2024
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Third party retailers have responded positively to the Office of Rail and Road’s (ORR) report published in December 2023, which showed that some retailers were not sufficiently transparent about the additional fees they charged on their websites and apps during the ticket buying process.
Online ticket retailers and fees
12 March 2024
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Our research and findings on the transparency of online rail ticket fees.
ORR: Open access services given green light between London and Stirling
7 March 2024
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The latest access decision by the Office of Rail and Road (ORR) provides more services for rail passengers travelling between London and central Scotland.
Decisions on new, disputed contracts (section 17)
7 March 2024
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Our decisions on new contracts where Network Rail and the train operator could not reach agreement.
Improvement notices 2024
5 March 2024
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This page contains details of improvement notices issued in 2024.
Rail regulator identifies areas of focus for industry on improving passenger assistance
4 March 2024
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The Office of Rail and Road has identified several key areas of focus for the industry as it looks to drive improvement in the delivery of passenger assistance for disabled passengers. The conclusions follow audits commissioned by the regulator into how five operators were meeting regulatory requirements related to the delivery of assistance.