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  • Discounted tickets net rail industry £3bn - ORR rail financials report 2012-13

    ORR rail financials report 2012-13

    Discounted rail tickets, such as those bought in advance of travel, accounted for £3bn in revenue and over 40% of all income from passenger fares in 2012-13, according to new data published by ORR

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  • Rail passenger compensation and refunds rights

    Compensation and refunds rights

    Three quarters of rail passengers are unaware of their compensation and refunds rights when trains are delayed or cancelled, reveals our study

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