Accessibility statement

We are committed and actively working to ensure orr.gov.uk is usable and accessible to the widest possible audience, regardless of disability, capability or technology.

Our intention is to conform to the Guidelines for UK government websites, which support the W3C's Web Content Accessibility Guidelines 2.0, Level AA.

This accessibility statement applies only to the Office of Rail Regulation website at www.orr.gov.uk. This policy does not apply to any other site.

Adobe Acrobat PDF format

Most of our PDF files published on our website after January 2010 have been tagged to allow basic accessibility; previous PDFs will be tagged as resources allow. If you have a particular request for a PDF to be optimised for accessibility then please contact the web team.

PDF files can be read using Adobe Reader software, which is available for many different computer systems including Windows, Macintosh, Linux and Palm. Visit the Adobe website to obtain the Adobe Reader software.

For more information about PDF accessibility see the Adobe website accessibility section.

Microsoft Word and Excel formats

Microsoft documents and spread sheets can still be read even if you have not bought the commercial Word and Excel programs. Microsoft offer a range of free 'viewer' programs for download; however, these programs are only available for Windows systems. Word and Excel viewers are available from the Microsoft website.

Get help

You can find guidance from the BBC about: