First aid at railway stations

Guidance is set out below on employers responsibilities for the provision of first aid facilities and training their employees on first aid. It also explains the importance of considering public needs at railway stations when assessing first aid requirements.

A recently published coroner's report into a passenger fatality at St Albans Station in 2013 highlighted the need for appropriate levels of first aid equipment to be available and where practical that station staff have suitable first aid training. ORR accepts that this must be proportionate to the numbers of staff on duty, levels of train services and numbers of passengers at the railway station.

HSE provides advice and guidance on how employers should comply with the Health and Safety (First Aid) Regulations 1981. First aid provision must be 'adequate and appropriate in the circumstances'. This means that you must provide sufficient first aid equipment (first aid kit), facilities and personnel at all times. 

As a minimum, a workplace should have a first-aid box and a person appointed to take charge of first-aid arrangements, such as calling the emergency services if necessary. Employers must also provide information about first-aid arrangements to their employees. 

An assessment of First Aid requirements should be made by the employer. Whilst the regulations do not require the assessment to include the public, good employers would take account of passengers needs at railway stations. ORR strongly recommends that they are included in these first aid assessments.