Highways Monitor - Annual assessment of Highways England’s performance

This is the Office of Rail and Road’s annual assessment of Highways England’s performance and delivery of its investment plan, covering the period from April 2016 – March 2017.

Highways England is the government-owned company responsible for England’s strategic road network.

Our report finds that, despite facing challenges from record levels of traffic on the network, Highways England has performed well and largely met its requirements.

Laid in Parliament on 19 July 2017, the annual assessment of Highways England’s performance, April 2016 – March 2017, found that:

  • Highways England continues to focus on improving safety as a key priority.
  • Highways England is keeping traffic flowing on its network while delivering major improvements.
  • It is developing better plans for how it delivers major improvements on the network, which are aimed at reducing disruption for road users, and delivering better value for money.
  • It has delivered capital efficiencies of £169m during the year.

Over the next year, Highways England needs to:

  • Put plans in place to improve performance against its targets on road user satisfaction and road condition. It also needs to produce clearer plans for how it will meet its target to mitigate 1,150 noise important areas by 2020.
  • Develop and embed improved plans for how it delivers maintenance and renewals on the network.
  • Agree any changes to its capital delivery plan with government, and deliver it.
  • Undertake high quality stakeholder engagement, research and analysis to feed into planning for the next road period.

Supporting documents for annual assessment 2016-17

What Highways England need to deliver by 2020