About ORR

ORR's strategic objectives.

We are maintaining effective, independent safety oversight as industry structures change, ensuring the continued delivery of our statutory health and safety responsibilities while enabling a safe transition to GBR.

We are creating a Retail Code of Practice that will apply to GBR in its future role managing market-wide retail systems while also operating as an online ticket retailer. This new framework will support the Government’s objective of ensuring a fair and open online ticket retailing market.

We are shaping how we will work alongside the new watchdog to protect passenger interests and maintain effective consumer oversight.

We are working with funders to develop our approach to advising on and scrutinising future funding, business plans and settlements, including through the Funding Period Review 2029 (FPR29) process.

We are developing our approach to carrying out our future access appeals role. We are preparing for the changes needed to licences and access arrangements for parties outside GBR that will remain subject to our licensing and access regulation.

We are establishing how we will monitor and report on GBR’s performance against its business plan and the GBR licence, where we will also have an enforcement role.

The Railways Bill gives ORR new roles and changes how we perform some existing functions.

Information on how to make a whistleblowing disclosure to the Office of Rail and Road.