Contact the rail statistics team

If you have any questions, comments or suggestions, please contact the rail statistics team at

When you make a request for information to the team

  • please be specific about the material you need
  • if the information is within a range of dates or a specific timescale please include this in your request.

We will aim to respond to your request within 10 working days of ORR being clear of your requirements

Requests for more information

Please note that if you are currently undertaking academic research and have specific requirements that cannot be met by existing data available on the ORR website or Data Portal then please contact the following:

If your enquiry is about: