On track for a green future: ORR’s environmental role
22 April 2024
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Today is Earth Day, an annual event to demonstrate support for environmental protection.
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Network statements
19 April 2024
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A network statement is an annual publication that each major UK network operator must produce.
ORR Business Plan 2024-25
18 April 2024
Introduction from chief executive John Larkinson
18 April 2024
Who we are and how we work
18 April 2024
A safer railway
18 April 2024
Better rail customer service
18 April 2024
Deliverables
18 April 2024
Value for money from the railway
18 April 2024
Our people and performance
18 April 2024
Better highways
18 April 2024
Service standards
18 April 2024
Complaints handling procedures
18 April 2024
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Information on complaints handling procedures for train and station operators.
Regulator calls on rail operators to improve complaints processes and redress provision for disabled passengers
18 April 2024
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The Office of Rail and Road’s report, published today, finds some disabled passengers have experienced accessibility difficulties with the rail complaints process. There is also a lack of awareness of how to seek redress for booked assistance failures.
Vacancies
15 April 2024
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View and apply for current vacancies at the Office of Rail and Road.
Mainline certificates
12 April 2024
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ROGS safety certificates and authorisations issued by us for mainline operators.
Consents for condition 16 of Network Rail's network licence - financial ring-fence
11 April 2024
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A list of consents granted or denied since the modification to Condition 16 (financial ring-fence) on 18 Nov 2002.
Track access guidance
11 April 2024
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This guidance sets out our approach to regulating track access.
Track access notices of consent
10 April 2024
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This page contains notices of consent issued since 2020.
ORR gives approval for enhancements at Dore & Totley station
9 April 2024
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The Office of Rail and Road (ORR) has authorised significant enhancements at Dore & Totley railway station in Sheffield.
ORR Board: register of interests
8 April 2024
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The register of interests of ORR Board and Executive team members is reviewed annually and updated each time an individual's interests change.
Workforce management information
5 April 2024
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Workforce information is sent to the Cabinet Office regularly and it includes the number of staff by grade, payroll and non-payroll.
Agreed amendments to contracts in 2024 (section 22)
4 April 2024
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Our decisions on amendments to contracts where Network Rail and the train operator were in agreement.
Office of Rail and Road April 2024 newsletter
4 April 2024