Call for evidence on passenger compensation

Date published: 15 January 2016
Closing date: 7 February 2016

The purpose of this letter was to invite interested parties to submit evidence that may support ORR’s enquiries into the issues raised in the super-complaint made by Which? regarding rail passenger compensation. You were invited to respond to this letter by 7th February. Your participation will enable us to make a better assessment of the concerns and evidence that have been presented by Which? on this matter.

Consultation updates

Passenger compensation super-complaint

Letter inviting your input

Which? super-complaint on passenger compensation – call for evidence pdf icon PDF, 207 Kb
15 January 2016