Open consultations

This section lists our currently open consultations.

Consultation on improving access to delay compensation
Closing date: 28 Aug 2020
We have published our proposals to improve access to delay compensation through a new licence condition, code of practice and Third Party Intermediary code. These proposals seek to tackle some of the key barriers to delay compensation, including awareness and ease of process. We also set out a requirement for train companies to receive claims submitted via Third Party Intermediaries, provided that these TPIs comply with good practice standards.


Application for exemption from train protection duties: Chiltern Railway routes
Closing date: 15 Jul 2020
Two rail companies have applied to ORR for exemption from the law which requires the provision of automatic train protection (ATP). The application relates to specific Chiltern Railways trains operating on Chiltern routes, south of Aynho Junction. This consultation invites the public or any party to express a view on the application.