2017 press releases and statements

All press releases and statements from January to December 2017 are shown below. Other press releases and statements are available under their relevant year.

Date: Subject:
  • ORR consultation on recovering fixed network costs

    Press releases & statements

    As part of the 2018 periodic review (PR18) of Network Rail, the Office of Rail and Road is today consulting on its approach to calculating the charges operators pay to access the rail network.

  • Train companies’ passenger service improving, but complaints handling must get better

    Press releases & statements

    Train companies’ overall customer service is making progress with better passenger information and delay compensation, but complaints handling must improve.

  • Regulator expects Network Rail to improve efficiency

    Press releases & statements

    ORR has today published its annual report on Network Rail’s performance. We have also issued documents to support the company and governments’ planning for the 2019-2024 spending period.

  • ORR annual assessment of Network Rail in Scotland: Punctuality is good but project planning and delivery must improve

    Press releases & statements

    ORR has today published its review of Network Rail’s performance in Scotland, showing that it has made good progress on improving punctuality but that ORR has serious concerns over its planning and delivery of enhancement projects.

  • Highways England is performing well but has areas for improvement, finds regulator

    Press releases & statements

    The Annual Assessment of Highways England’s Performance by the Office of Rail and Road (ORR), published today, has found that the company is performing well against most of its performance targets. ORR says however that continued improvement is needed to plan when work takes place throughout the year.