2017 press releases and statements

All press releases and statements from January to December 2017 are shown below. Other press releases and statements are available under their relevant year.

Date: Subject:
  • Waterloo is top of the stops for Great Britain’s rail stations

    Press releases & statements

    Waterloo has topped the list of Britain’s busiest stations with a total of 99,403,096 entries and exits in 2016/17, the 14th consecutive year it has been the most used station.

  • Southeastern Trains and cleaning company fined £3.6m after worker electrocuted on live rail

    Press releases & statements

    London and Southeastern (LSER) and Wetton Cleaning Services Limited (Wettons) have today been fined £2.5m and £1.1m respectively in a prosecution brought by the Office of Rail and Road, following the death of a cleaner three years ago.

  • Rail regulator calls for more consistent and reliable travel assistance

    Press releases & statements

    The Office of Rail and Road (ORR) has today published research showing that the majority of passengers using travel assistance are satisfied or very satisfied with the help they receive, however more needs to be done to improve the reliability, consistency and awareness of assistance available.

  • ORR review of Southern trains leads to travel assistance changes

    Press releases & statements

    ORR has concluded its review of Southern train’s customer service for passengers needing help using trains, which has led to changes in Southern’s processes.

  • Office of Rail and Road opens review of supply of ticketing equipment and systems

    Press releases & statements

    Regulator, the Office of Rail and Road (ORR), has today opened a market review of the supply of ticketing equipment and systems. These include ticket vending machines, ticket issuing systems, and ticket gates.