Enforcement relating to Integrated Train Planning System

On 7 September 2010, we determined that Network Rail was in breach of its licence following problems introducing a new train timetable planning system.

The ruling followed an extensive investigation by us into problems arising from the introduction of the integrated train planning system (ITPS) for the May 2010 timetable, and the effect these problems had on operators and customers.

The new system was designed to make it easier and more efficient for Network Rail to provide timetable information to train and freight operators. However, system faults left some operators temporarily unable to publish information or take bookings and reservations.

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