Transport for London’s operations, including London Underground Limited

Overview: safety performance on Transport for London's (TfL) managed infrastructure, including London Underground (LU), was consistent but not faultless in 2014-15. There were no railway operations fatalities; a high level of safety for its passengers and workforce was maintained, as passenger numbers and services frequency grew; and its large infrastructure modernisation investment programme continued. 

However, we served a total of five enforcement notices in 2014, focused on below standard construction activities on LU's infrastructure. This highlighted the dual challenges of running a very busy infrastructure alongside a very significant modernisation programme. We received no worker-related ill health notices from TfL.

Station crowd congestion remains a challenge for LU. There were 1.3 billion passenger journeys on LU, up 3%. While they are distinctly different mass transport systems, there are lessons the mainline sectors can learn from LU's well practiced, robust, proactive and effective approach to station safety. 

Evidence: our broader interventions confirmed that LU has the necessary health and safety procedures to manage its operational risks well. However, there were serious safety events which included workers falling from height; and substandard scaffold set-ups, lifting operations and arrangements for working with electricity in a switch gear room. We also found substandard monitoring of employees' competency, control of work, incidents of electric shock to staff and the poor separation of equipment and workers during an engineering blockade. Our investigations into these serious incidents continue. Following these incidents and our five enforcement notices, we held a series of senior meetings with TfL to make sure they re-affirmed their safety commitment. 

In terms of actual harm trend on LU, major and minor injuries to the workforce were at historic lows, but this reflects LU's current use of nightly overnight 'engineering hours', when passenger services are suspended. Looking ahead, we have monitored LU's plans to operate 24 hour Night Tube passenger services on some of its lines on Friday and Saturday nights, planned to start on 14 September 2015. 

Our inspections in 2014-15 were focused on the effectiveness of LU's audit process, improving the management of escalator risks, worker manual handling (it is still the primary way to move materials to platforms) and the introduction of new S-stock on to the District line's operational infrastructure.

A comparison between harm profiles on the mainline railway and LU is provided.