Press releases

Train fare revenue rising slower than passenger journeys

28 November 2024
The Office of Rail and Road has published its Rail Industry Finance statistics for April 2023 to March 2024.
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The latest statistics from the Office of Rail and Road (ORR) show that train fare revenue between April 2023 and March 2024 rose by 14% to £10.4 billion compared to the previous twelve months, but at a slower rate than passenger journeys, which rose 16%. 

Funding from the UK and devolved governments towards the operation of the railway was £12.5 billion, down £0.1 billion compared to the previous twelve months. This is a slower rate of reduction than in previous years.

Income for the operational rail industry, UK, annual data, April 2017 to March 2024

A stacked vertical bar chart showing the total income and its constituents between April 2017 and March 2024 (adjusted for inflation). In the latest year total income was £25.4 billion, which comprised of £11.0 billion of passenger operator income, £12.5 billion of government funding and £1.9 billion from other sources. The current year represents the highest total income across the timeseries.

ORR’s official statistics also include details on the finances of train operating companies. In the latest year, 11 out of 20 franchised train operators were expected to pay dividends totalling £165 million, an increase of £85 million on the previous year. Publicly owned operators accounted for 13% of this total.

ORR’s Rail Industry Finance (April 2023 to March 2024) statistics shows a breakdown of income, expenditure and government funding for the UK rail industry. The key findings include:

  • Passenger journeys are up: 1.6 billion passenger journeys were made in Great Britain,16% more than the previous year, with rail usage continuing to recover from the impact of the pandemic. This is 7% less than the 1.7 billion journeys made between April 2019 and March 2020 (pre-pandemic).
  • Fares income is up: Fares income in the latest year was £10.4 billion, up 14% (£1.2 billion, adjusted for inflation) due to the increase in passenger journeys. However, fares income remained 18% below pre-pandemic levels.
  • Industry income is up: The industry as a whole received £25.4 billion of operational income in the latest year, an increase of 6% (£1.4 billion, adjusted for inflation).
  • Government funding is stable: The UK and devolved governments contributed a total of £12.5 billion to the day-to-day operations of the railway in the latest year, a reduction of 1% (£0.1 billion) from the previous year. Government funding is now at just under half (49%) of operational income.
  • Expenditure is down: Operational industry expenditure decreased by 7% to £25.1 billion. Excluding financing costs, expenditure was largely unchanged at £22.5 billion.
  • HS2 represents the majority of current railway investment: Investment in new and enhanced rail infrastructure and rolling stock remained largely unchanged at £10.2 billion, an increase of 1% (£0.06 billion). Most of this investment came from investment in High Speed 2 (HS2) at £7.3 billion in the latest year.
  • ROSCOs: The total net profit margins of rolling stock companies (ROSCOs) decreased 12 percentage points to 22%. ROSCOs paid £331 million in dividends to shareholders, a reduction of 39% (£211 million) compared with the previous year. 

Will Godfrey, Director of Economics, Finance and Markets said:

Our official statistics are an important barometer of the financial health of Britain’s railways. In the latest year, passenger journeys and fares revenues continued to increase, but remain short of pre-pandemic levels.

Our figures also show that government support remains substantial, at just under half of income for the day to day running of the railway.

Notes to Editors

  1. All data tables, a quality and methodology report and an interactive tool associated with this release are published on the rail industry finance page of the ORR data portal.
  2. Operational industry expenditure relates to the day-to-day costs of operating, maintaining and renewing the network and services. Including financing costs, operational expenditure was £25.1 billion, a 7% (£1.8 billion) annual decrease. The decrease was mostly due to a reduction in Network Rail’s finance costs (41%). These were £2.6 billion in the latest year.
  3. Total public funding for rail operations as well as infrastructure enhancements was £22.3billion. This consisted of £12.5 billion for day-to-day operation of the railway, £7.3 billion towards the continued development of HS2, £2.3 billion for Network Rail enhancements initiatives, £0.1 billion for East West Rail and £0.2 billion of other government funding.
  4. To account for inflation, historic data has been adjusted to April 2023 to March 2024 prices using the average quarter on quarter Consumer Price Index (CPI) for the year.
  5. Consistent with financial reporting standards, there are timing differences between the recognition of industry income and expenditure in this statistical release. This particularly affects financing costs relating to historic inflation-linked debt. This results in a mismatch between total income and expenditure. For more information, please see the quality and methodology report.