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Publications 2 November 2016Competence
We have produced detailed guidance on developing and maintaining staff competence.
Publications 30 December 2013Environmental policy guidance 38.8 KB
Guidance on environmental arrangements for licence holders.
Publications 20 December 2016Rail compensation super-complaint
On 21 December 2015 Which? submitted a super-complaint to us raising concerns that most delayed rail passengers are not aware of, nor apply for, the compensation to which they are entitled.
Publications 6 April 2017Business plan 2017-18
Our aim is to protect the interests of road and rail users, and our 2017/18 Business Plan sets out how we intend to do so in the coming 12 months.
Publications 24 May 2017Periodic review 2013 (PR13) publications
A list of all periodic review 2013 (PR13) publications.
Publications 30 December 2013Alliancing: ORR policy statement 80.8 KB
Policy statement on alliancing.
Publications 16 June 2017Regulatory accounts
Network Rail’s regulatory accounts provide information on Network Rail’s financial performance on a regulatory basis.
Publications 24 February 2014Crossrail regulatory statement 3.1 MB
Regulatory statement in respect of the Crossrail Central section
Publications 30 June 2017Railway guidance documents
We produce internal instructions and guidance in the form of railway guidance documents.
Publications 30 December 2013Guidance on the assessment of new international passenger services 345.2 KB
Guidance on how we intend to assess new international rail passenger services.