Publications 13 Apr 2018Business Plan 2018-19 | Office of Rail and Road http://orr.gov.uk/cookie-policy?src=orr.gov.uk|http://orr.gov.uk/|http://orr.gov.uk/__data/assets/pdf_file/0006/27465/orr-business-plan-2018-19.pdf|http://orr.gov.uk/__data/assets/pdf_file/0008/24587/business-plan-2017-18.pdf|http://orr.gov.uk/__data
Our aim is to protect the interests of rail and road users, and our 2018/19 Business Plan sets out how we intend to do so in the coming 12 months.|Our aim is to protect the interests of rail and road users, and our 2018/19 Business Plan sets out how
Publications 8 May 2018Rail compensation super-complaint | Office of Rail and Road http://orr.gov.uk/cookie-policy?src=orr.gov.uk|http://orr.gov.uk/|http://orr.gov.uk/__data/assets/pdf_file/0009/21141/which-super-complaint-response-report.pdf|http://orr.gov.uk/__data/assets/pdf_file/0020/23555/rail-compensation-update-report-decemb
Our response report to the Which? super-complaint recommends a package of measures to deliver results for consumers.<br><br>|Our response report to the Which? super-complaint recommends a package of measures to deliver results for consumers.<br><br>
Publications 12 Jan 2015Final terms of reference for ORR’s investigation of disruption caused by overrunning engineering works on 27 and 28 December 2014 282.8 KB
Final document regarding disruption to rail passengers caused by overrunning engineering works on 27 and 28 December 2014.
Publications 5 Jan 2017Have I had enough sleep? Rough rules-of-thumb 89.4 KB
Publications 30 Dec 2013Approval of changes to the Delay Attribution Guide 448.6 KB
Outline of how applications proposing amendment of the Delay Attribution Guide should be submitted to both the Delay Attribution Board (DAB) and the ORR for approval.
Publications 30 Dec 2013ORR’s Role in ROGS 40.7 KB
This statement provides a summary of our role in the safety arrangements provided by the Railways and Other Guided Transport Systems (Safety) Regulations 2006 (ROGS).
Publications 30 Dec 2013ORR-#288047-v3-2007_Environmental_Guidance_Document.DOC 38.8 KB
Guidance on environmental arrangements for licence holders.
Publications 30 Dec 2013Localism Act 2011 guidance - Delivering ORR’s duty to cooperate 92.4 KB|http://www.nationalarchives.gov.uk/doc/open-government-licence/version/2/
The purpose of this guidance is to set out: which plans local authorities should consult ORR about; what information should be provided to ORR; and how we will work with local authorities to review plans and what timescales should be allowed.
Publications 5 Jan 2017Good practice guidelines - Fatigue Factors - December 2017 http://orr.gov.uk/__data/assets/pdf_file/0005/2867/managing_rail_fatigue.pdf|49.7 KB
Publications 30 Dec 2013Railway level crossings on farms - Safety notice 30.2 KB
Simple rules for operating user worked level crossings on farmland, which will help to prevent deaths and injuries.
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