Correspondence

Our letters to stakeholders are listed in date order below. For earlier correspondence please visit the National Archives.

  • Railway safety inquiry follow up pdf icon PDF, 158 Kb

    Letter to Louise Ellman MP, Chair of the Transport Select Committee, from Ian Prosser, Director of Railway Safety, re-stating ORR’s position on Driver Only Operations (DOO).

    22 Nov 2016

  • Initial assessment of Highways England's performance in 2015-16 pdf icon PDF, 1,421 Kb

    Letter to DfT about our initial assessment of Highways England's performance in the year to 31 March 2016, the first year of Road Period 1.

    10 Jun 2016

  • Network Rail's performance in 2015-16 pdf icon PDF, 877 Kb

    ORR Board's view of Network Rail's performance in 2015-16 to feed into Network Rail's Remuneration Committee's consideration of the company's performance during the year.

    3 May 2016

  • Health and Safety at Work etc Act 1974 - Electrical clearances pdf icon PDF, 86 Kb

    Letter to Network Rail.

    5 Apr 2016

  • Network Rail Business Plan - next steps for ORR pdf icon PDF, 1,250 Kb

    Letter to Network Rail.

    18 Dec 2015

  • Section 57C of the railways act 1993: final decision on proposed penalty sum pdf icon PDF, 3,312 Kb

    Letter to Network Rail regarding final decision on proposed penalty sum.

    30 Nov 2015

  • Error in CP5 Schedule 8 passenger train operator payment rates pdf icon PDF, 136 Kb

    Letter regarding error in CP5 Schedule 8 passenger train operator payment rates.

    3 Nov 2015

  • Error in CP5 Schedule 8 passenger train operator payment rates pdf icon PDF, 384 Kb

    Letter detailing our proposal to address the error to the Schedule 8 passenger operator payment rates.

    14 Sep 2015

  • Possible breach of Condition 1 of Network Rail’s network licence with regard to its delivery of its enhancement programmes - letter from Network Rail pdf icon PDF, 171 Kb

    Enhancements correspondence

    1 Sep 2015

  • Draft penalty notice re: breach 2014-15 performance (Southern and GTR) - request for extension to response deadline pdf icon PDF, 377 Kb

    Letters confirming an extension to the deadline for representations or objections in relation to ORR’s penalty notice of 10 August 2015. A revised deadline of 11 September 2015 has been set following a request from Network Rail.

    27 Aug 2015

  • Network Rail’s delivery of its enhancement programmes pdf icon PDF, 77 Kb

    Letter to Network Rail in relation to the investigation into delivery of its enhancements programme.

    6 Aug 2015

  • Capability assurance: making NR better every day pdf icon PDF, 1,562 Kb

    Correspondence between Network Rail and ORR relating to the development of Network Rail’s capability improvement plan as part of its response to the challenges of delivering CP5.

    27 Jul 2015

  • Improving Passenger Information During Disruption (PIDD) pdf icon PDF, 268 Kb

    Letter from John Larkinson, director, economic regulation, to Michael Roberts, director general, Rail Delivery Group, regarding improving Passenger Information During Disruption (PIDD).

    7 Jul 2015

  • Network Rail’s performance in 2014-15 Anna Walker letter to Richard Parry-Jones pdf icon PDF, 307 Kb

    Network Rail’s performance in 2014-15: Anna Walker letter to Richard Parry-Jones setting out the ORR Board‟s view of Network Rail‟s performance in 2014-15, as input to the Remuneration Committee‟s consideration of their performance during the year.

    12 Jun 2015

  • Revocation of safety certificate - parts A & B pdf icon PDF, 256 Kb

    This letter from ORR to West Coast Rail Company informs them of our decision to issue an improvement notice.

    19 May 2015

  • Investigation into Network rail's delivery of operational performance in 2014-15 pdf icon PDF, 1,384 Kb

    Letter from Alan Price, director, railway, planning and performance, ORR to Phil Hufton, managing director of operations, Network Rail regarding investigation into Network rail's delivery of operational performance in 2014-15.

    23 Apr 2015

  • Terms of reference for ORR’s investigation into Network Rail’s performance delivery in 2014-15 pdf icon PDF, 83 Kb

    Terms of reference for ORR’s investigation into Network Rail’s performance delivery in 2014-15

    23 Apr 2015

  • Terms of reference for ORR’s investigation into Network Rail’s planning and delivery of enhancement projects pdf icon PDF, 224 Kb

    Terms of reference for ORR’s investigation into Network Rail’s planning and delivery of enhancement projects

    21 Apr 2015

  • Investigation into Network rail's overall planning, management and delivery of its enhancements programme pdf icon PDF, 977 Kb

    Letter from Alan Price, director, railway, planning and performance, ORR to Paul Plummer, group strategy director, Network Rail regarding investigation into Network rail's overall planning, management and delivery of its enhancements programme.

    31 Mar 2015

  • ORR's response to the independent evaluation of the 2013 periodic review pdf icon PDF, 70 Kb

    This letter to stakeholders sets out how we will take into account the recommendations of the independent report on the overall review process in PR13 and how effectively we engaged with stakeholders.

    27 Mar 2015

  • Statutory guidance to the Highways Monitor pdf icon PDF, 3,025 Kb

    Letter from John Hayes MP, Minister of State for Transport to Anna Walker, ORR chair.

    20 Mar 2015

  • Error in CP5 Schedule 8 passenger train operator payment rates pdf icon PDF, 192 Kb

    The purpose of this letter is to inform of an error in the CP5 Schedule 8 passenger train operator payment rates.

    4 Mar 2015

  • Sustainability, noise and vibration pdf icon PDF, 221 Kb

    Letter from Richard Price, ORR chief executive, to Noise Vibration Action group regarding noise and vibration from railway operations.

    6 Feb 2015

  • Final terms of reference for ORR’s investigation of disruption caused by overrunning engineering works on 27 and 28 December 2014 pdf icon PDF, 283 Kb

    Final document regarding disruption to rail passengers caused by overrunning engineering works on 27 and 28 December 2014.

    12 Jan 2015

  • Draft terms of reference for ORR’s investigation of disruption caused by overrunning engineering works on 27 and 28 December 2014 -document pdf icon PDF, 264 Kb

    Supporting document regarding disruption to rail passengers caused by overrunning engineering works on 27 and 28 December 2014.

    6 Jan 2015

  • Draft terms of reference for ORR’s investigation of disruption caused by overrunning engineering works on 27 and 28 December 2014 - cover letter pdf icon PDF, 187 Kb

    Letter to Claire Moriarty, director general Rail Executive, Department for Transport, regarding disruption to rail passengers caused by overrunning engineering works on 27 and 28 December 2014.

    6 Jan 2015

  • Unplanned disruption to rail users, December 2014 pdf icon PDF, 187 Kb

    Letter to Claire Moriarty, director general Rail Executive, Department for Transport, regarding the independent review being carried out by the ORR under its statutory powers into the disruption experienced by rail passengers between Christmas and New Year 2014.

    29 Dec 2014

  • Improving passenger information during disruption (PIDD), ORR letter to ATOC pdf icon PDF, 127 Kb

    Letter to RDG following delays in establishing the industry plan for passenger information during disruption as originally outlined in our 23 September 2014 letter to the industry.

    19 Dec 2014

  • Disabled People’s Protection Policy compliance and approval process pdf icon PDF, 330 Kb

    An open letter to all train operators setting out: changes to the Disabled People’s Protections Policy approval process; and, areas where some operators may not be compliant with the requirements of Condition 5 of the Passenger and Station licences and the Statement of National Regulatory Provisions.

    18 Dec 2014

  • Network Rail’s CP5 delivery and issue issues for CP6 pdf icon PDF, 434 Kb

    These letters report our assessment of Network Rail's performance and delivery in the first six months of CP5, and issues to be explored in preparation for CP6.

    16 Dec 2014

  • Structure of charges review pdf icon PDF, 129 Kb

    This letter describes our proposed approach to conduct a review of Network Rail’s structure of charges working with the industry.

    5 Dec 2014

  • Sustained poor performance pdf icon PDF, 165 Kb

    In response to a request from Network Rail, regarding the intention of the sustained poor performance (SPP) regime in the model track access contract, we responded by letter to Network Rail setting out how we intend the SPP regime to work, and have circulated this to the industry and published it here.

    14 Nov 2014

  • Improving passenger information during disruption (PIDD) pdf icon PDF, 190 Kb

    Our position on improving passenger information during disruption (PIDD) and on the next steps

    23 Sep 2014

  • Aural announcements at Waterloo Station pdf icon PDF, 28 Kb

    Letter to South West Trains regarding its policy for aural announcements at London Waterloo Station

    16 Sep 2014

  • Management incentive plan (MlP) - letter to Network Rail, 12 June 2014 pdf icon PDF, 203 Kb

    Summary of our Board discussion

    12 Jun 2014

  • London Midlands cancellations pdf icon PDF, 68 Kb

    28 May 2014

  • Letter to the Secretary of State pdf icon PDF, 353 Kb

    Delta Rail traffic management cost savings review

    19 May 2014

  • Network Rail's performance in 2013-14 pdf icon PDF, 170 Kb

    Remuneration Committee letter

    6 May 2014

  • Revised high level objectives for your management incentive plan (MIP) - letter to Network Rail, 2 May 2014 pdf icon PDF, 737 Kb

    This letter sets out our revised objectives for Network Rail's management incentive plan (MlP) replacing those of 24 March 2011

    2 May 2014

  • Network Rail's management incentive plan (MIP) pdf icon PDF, 237 Kb

    Letter to Network Rail setting out our initial views on its draft management incentive plan for Control Period 5

    7 Apr 2014

  • Investigation into Network Rail’s delivery of its regulated performance targets 2013-14 (Long Distance, London and the South East and Regional sectors and Scotland) pdf icon PDF, 52 Kb

    Letter to Network Rail

    25 Mar 2014

  • Signal passed at danger at Stafford, 26 April 2012 - correspondence with Virgin Trains, 2 October 2013 pdf icon PDF, 261 Kb

    Response from Richard Price to Chris Gibb, Virgin Trains, on actions taken and being taken by ORR to address issues arising out of the SPAD incident at Stafford on 26 April 2012

    2 Oct 2013

  • Network Rail's performance in 2012-13: year 4 of CP4 pdf icon PDF, 2,530 Kb

    Letter to Network Rail

    7 Jun 2013

  • Investigation into Network Rail’s Long Distance and London and the South East performance 2012-13 and 2013-2014 pdf icon PDF, 41 Kb

    Letter to Network Rail

    30 Apr 2013

  • Brown review of franchising pdf icon PDF, 196 Kb

    19 Dec 2012

  • Network Rail Executive directors' remuneration and the Management Incentive Plan pdf icon PDF, 100 Kb

    Letter to Network Rail giving our views on Network Rail’s proposals for performance-related retention payments (PRRP) and plans to put in place new Annual and Long Term Incentive Plans

    18 Jul 2012

  • Network Rail executive directors' remuneration and the Management Incentive Plan pdf icon PDF, 108 Kb

    Letter to Network Rail about its intended management incentive arrangements and the company’s obligations under its network licence

    22 Jun 2012

  • Network Rail's performance in 2011-12: year 3 of CP4 pdf icon PDF, 360 Kb

    Letter to Network Rail

    2 May 2012

  • Network Rail rebate to the Department for Transport pdf icon PDF, 126 Kb

    Letter to Network Rail providing our consent to a proposed rebate payment of £40m of surplus cash to the Department for Transport

    22 Mar 2012

  • Alliancing - covering letter to stakeholders pdf icon PDF, 109 Kb

    6 Mar 2012