ORR statement - Rail performance shown in more detail than ever before

20 December 2012

Network Rail has today released more in-depth information about train punctuality, with new figures showing passengers the percentage of services for each train operator that arrive within a minute of their scheduled time.

Welcoming the publication, Office of Rail Regulation (ORR) Chief Executive, Richard Price, said:

The publication of 'right time' punctuality data for train operators marks another important step forward for transparency in the rail industry, with the release of more information giving passengers extra detail on how Britain's railways are performing.
Greater detail on rail punctuality shows steady improvements over the past decade, and scope for higher levels of performance in the future. Network Rail and train operators must continue to work closely together to achieve better punctuality for passengers.
Passengers want better information about their rail services, and we hope this is a first step towards the publication of more detailed punctuality at train service level, as Britain's railways continue to make progress in embracing transparency.

For more information and to view the new performance data, visit: http://www.networkrail.co.uk/about/performance/

Notes to editors

  1. 'Right time' punctuality shows passengers the percentage of services that arrive within a minute of their scheduled arrival time.
  2. Regulated punctuality targets are measured on a public performance measure basis (PPM). PPM is a measure of the percentage of trains arriving at their final destination within five minutes for short distance services and 10 minutes for long distance. PPM was introduced in 1997 to measure punctuality, taking into account cancellations and all causes of delays and making it currently the most thorough and accurate measure.
  3. The Office of Rail Regulation is the independent safety and economic regulator for Great Britain's railways.