Network Rail to miss key performance requirements

2 March 2011

Network Rail must remain focused on delivering improvements in train performance as it has acknowledged that it will miss key annual performance requirements, the Office of Rail Regulation said today.

The latest Network Rail monitor (for the third quarter covering 17 October – 8 January 2011), which provides an overview of the company's most recent performance, confirms that it will miss regulatory requirements covering punctuality, delays and cancellations. Performance slipped in autumn, and was seriously affected by the severe winter weather, despite great efforts by many people across the railways which kept services running.

Where Network Rail fails to meet regulatory targets, it must provide the regulator with robust evidence that it has taken all reasonably practical steps to achieve required levels of performance.

ORR chief executive Bill Emery said:

Over recent years Network Rail has worked with the rail industry to improve performance on Britain's railway and has raised expectations of what our railways should be delivering.
Recent performance, however, has not been good enough. Network Rail will miss many of its annual performance targets this year.
The company is coming in to explain what went wrong and why, and what it is doing to restore performance.

Notes to editors

  1. Read the latest Network Rail monitor pdf icon PDF, 825 Kb
  2. The table below shows Network Rail's current levels of performance against regulatory requirements. Further detailed information can be found in the latest Network Rail monitor. 
    Against baseline Against target
    PPM - MAA 2010-11 P10 2009-10 P10 % variance 2010-11 P10 target % variance to P10 target
    England & Wales 90.8% 91.2% -0.4% 91.5% -0.6%
    First ScotRail 90.3% 90.2% 0.1% 91.1% -0.8%
    L/SE All day 90.8% 91.1% -0.3% 91.8% -0.9%
    Long Distance 87.7% 88.4% -0.7% 89.7% -2.0%
    Regional Operators 91.7% 92.2% -0.5% 91.4% 0.3%
    CaSL - MAA 2010-11 P10 2009-10 P10 % variance 2010-11 P10 target % variance to P10 target
    L/SE All Day 2.8% 2.8% 0.0% 2.3% 0.5%
    Long Distance 5.1% 4.8% 0.2% 4.5% 0.6%
    Regional Operators 2.3% 2.2% 0.1% 2.4% 0.0%
    Network Rail delay minutes YTD 2010-11 P10 2009-10 P10 % variance 2010-11 P10 target % variance to P10 target
    England & Wales 5,483,495 4,858,290 12.9% 4,494,488 22.0%
    Scotland 432,595 412,691 4.8% 317,240 36.4%
    Network Rail delays to freight MAA (DP100TKM) 2010-11 P10 2009-10 P10 % variance 2010-11 P10 target % variance to P10 target
    Freight 4.35 3.88 12.0% 3.60 20.6%
    PDI - Passenger and Freight 2010-11 2009-10 % variance 2010-11 target % variance to year end target
    PDI-P (one period behind) 0.63 0.63 0.5% 0.91 30.5%
    PDI-F 0.85 0.87 2.8% 1.00 15.5%
     
  3. Where Network Rail fails to meet a 2010-11 regulatory requirement it has to provide ORR with robust evidence that it has taken all reasonably practicable steps in accordance with best practice to achieve the required level – including through the final months of the year. The regulator will take this evidence into account in deciding whether the failure to meet requirements is evidence of a breach of the network licence. The regulator is entering into discussion with Network Rail on this now, but any final decision will be taken after the end of the year.