ORR publishes latest rail crowding statistics

11 August 2011

New rail passenger crowding statistics have been published today by the Office of Rail Regulation (ORR).

The latest rail crowding statistics, published in the 'Peak crowding and passenger demand' chapter of the National Rail Trends (NRT) Yearbook, show that:

  • Overall crowding (as measured by the percentage of passengers in excess of planned capacity; PiXC) across both morning (07:00-09:59) and afternoon (16:00-18:59) peaks on London and South East rail services increased from 2.2% in 2009 to 3.0% in 2010.
  • On a typical weekday in autumn 2010 the total number of passengers entering central London during the morning peak was 521,200.
  • Outside of London, Birmingham has the highest passenger demand, with 36,100 passengers departing from the city during the afternoon peak, followed by Manchester (29,400 departures) and Leeds (23,800).

Please view the crowding statistics in ORR's NRT Yearbook in full.

ORR has also launched the NRT Portal which gives everyone access to a wide range of rail statistics throughout the year. The NRT Portal holds information in one place, can be accessed via one log-in, and is easy to navigate. New data is uploaded onto the Portal each month. For more information, please go to: