What's going on in my area

Here you can see information about train operators and their performance, taken from ORR's data portal as well as details of network enhancement projects.

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  • Anglia
  • East Midlands
  • Kent
  • London North East
  • London North West
  • Scotland
  • Sussex
  • Wales
  • Western
  • Wessex

Please select the regions and/or counties you wish to cover either using the list to the left or the map.

Anglia

Top two stations

Top two most heavily used stations in this area, based on estimates of entries/exits outside of London between 1 April 2015 to 31 March 2016.

Station Total entries & exits
Cambridge 10,954,212
Chelmsford 8,488,146

Train operators for this route

There are 7 main operators on this route (2016-17 Q3):

Train operating company name Proportion of route %
(based on train miles)
Greater Anglia 60
c2c 16
London Overground 9
TfL Rail 6
Govia Thameslink Railway 4
CrossCountry 3
East Midlands Trains 3

Train operator performance for quarter 3 of 2016-17

Train operating company name Proportion/% of trains arrived on time Proportion/% of trains arrived significantly late or cancelled
c2c 92.4 2.9
CrossCountry 86.1 4.5
East Midlands Trains 88.9 2.8
Govia Thameslink Railway 68.8 11.0
Greater Anglia 85.9 3.1
London Overground 94.2 2.2
TfL Rail 94.3 2.5

Statistics taken from the ORR data portal:
Trains arriving on time
Trains arriving significantly late or cancelled

Enhancement projects

Name of project Completion date
Ely North Junction capacity improvement CP6
Anglia traction power supply upgrade Mar-19
West Anglia main line capacity increase Dec-18
Great Eastern Main Line capacity improvement (Bow Junction) Mar-23
Gospel Oak to Barking electrification Jun-17
Cambridge North new station May-17
Crossrail Stage 1 (Shenfield - Liverpool St) May-17
Crossrail Stage 3 (Paddington - Custom House/Abbey Wood) Dec-18
Crossrail Stage 4 (Paddington through to Shenfield) May-19
Crossrail Stage 5 (Reading & Heathrow through London to Shenfield & Custom House/Abbey Wood) Dec-19

East Midlands

Top two stations

Top two most heavily used stations in this area, based on estimates of entries/exits outside of London between 1 April 2015 to 31 March 2016.

Station Total entries & exits
Nottingham 7,200,422
Leicester 5,247,140

Train operators for this route

There are 4 main operators on this route (2016-17 Q3):

Train operating company name Proportion of route %
(based on train miles)
East Midlands Trains 57
Govia Thameslink Railway 26
CrossCountry 16
Northern 2

Train operator performance for quarter 3 of 2016-17

Train operating company name Proportion/% of trains arrived on time Proportion/% of trains arrived significantly late or cancelled
CrossCountry 86.1 4.5
East Midlands Trains 88.9 2.8
Govia Thameslink Railway 68.8 11.0
Northern 87.6 2.2

Statistics taken from the ORR data portal:
Trains arriving on time
Trains arriving significantly late or cancelled

Enhancement projects

Name of project Completion date
MML long distance high speed services train lengthening Phased completion:
Dec-18
Mar-23
St Pancras to Sheffield line speed improvements Jul-17
Market Harborough line speed improvement Dec-19

Kent

Top two stations

Top two most heavily used stations in this area, based on estimates of entries/exits outside of London between 1 April 2015 to 31 March 2016.

Station Total entries & exits
Tonbridge 4,337,310
Sevenoaks 4,138,586

Train operators for this route

There are 3 main operators on this route (2016-17 Q3):

Train operating company name Proportion of route %
(based on train miles)
Southeastern 89
Govia Thameslink Railway 11
London Overground 1

Train operator performance for quarter 3 of 2016-17

Train operating company name Proportion/% of trains arrived on time Proportion/% of trains arrived significantly late or cancelled
Govia Thameslink Railway 68.8 11.0
London Overground 94.2 2.2
Southeastern 82.2 4.2

Statistics taken from the ORR data portal:
Trains arriving on time
Trains arriving significantly late or cancelled

Enhancement projects

Name of project Completion date
Kent traction power supply upgrade Mar-19
Route 1 (London to Dartford, Hayes, Sevenoaks and Gravesend) - power supply upgrade June 2016 - complete
East Kent resignalling phase 2:enhancements February 2016 - complete
New Cross Grid, Gravesend train lengthening Aug-17

London North East

Top two stations

Top two most heavily used stations in this area, based on estimates of entries/exits outside of London between 1 April 2015 to 31 March 2016.

Station Total entries & exits
Leeds 29,723,734
Newcastle 8,189,528

Train operators for this route

There are 8 main operators on this route (2016-17 Q3):

Train operating company name Proportion of route %
(based on train miles)
Northern 30
Virgin Trains East Coast 25
Govia Thameslink Railway 15
Transpennine Express 12
CrossCountry 8
East Midlands Trains 6
Grand Central 3
Hull Trains 2

Train operator performance for quarter 3 of 2016-17

Train operating company name Proportion/% of trains arrived on time Proportion/% of trains arrived significantly late or cancelled
CrossCountry 86.1 4.5
Virgin Trains East Coast 79.6 6.8
East Midlands Trains 88.9 2.8
Govia Thameslink Railway 68.8 11.0
Northern 87.6 2.2
TransPennine Express 85.1 5.7
Grand Central 83.6 4.7
Hull Trains 79.4 8.1

Statistics taken from the ORR data portal:
Trains arriving on time
Trains arriving significantly late or cancelled

Enhancement projects

Name of project Completion date
Transpennine Route Upgrade Dec-22
Intercity Express Programme: East Coast capability Aug-17
Intercity Express Programme: East Coast power supply upgrade Sep-18
LNE routes traction power supply upgrade CP6
Gordon Hill turnback Dec-18
Stevenage turnback CP6
Tram Train pilot Aug-18

London North West

Top two stations

Top two most heavily used stations in this area, based on estimates of entries/exits outside of London between 1 April 2015 to 31 March 2016.

Station Total entries & exits
Birmingham New Street 39,077,018
Manchester Piccadilly 25,792,700

Train operators for this route

There are 11 main operators on this route (2016-17 Q3):

Train operating company name Proportion of route %
(based on train miles)
Virgin Trains West Coast 27
London Midland 19
Northern 20
Chiltern Railways 10
CrossCountry 7
Merseyrail 5
Transpennine Express 5
Arriva Trains Wales 3
East Midlands Trains 1
London Overground 1
Caledonian Sleeper 1

Train operator performance for quarter 3 of 2016-17

Train operating company name Proportion/% of trains arrived on time Proportion/% of trains arrived significantly late or cancelled
Arriva Trains Wales 88.9 4.3
Chiltern Railways 93.0 1.9
CrossCountry 86.1 4.5
East Midlands Trains 88.9 2.8
Transpennine Express 85.1 5.7
London Overground 94.2 2.2
Merseyrail 94.3 2.1
Northern 87.6 2.2
Govia Thameslink Railway 68.8 11.0
London Midland 84.9 3.6
Virgin Trains West Coast 87.0 4.5

Statistics taken from the ORR data portal:
Trains arriving on time
Trains arriving significantly late or cancelled

Enhancement projects

Name of project Completion date
North of England Programmes Phased completion:
Dec-17
Dec-18
Dec-22
Stafford area improvement scheme Aug-17
West Coast power supply upgrade Aug-17
Birmingham New Street Gateway project September 2015 - complete
Walsall to Rugeley Trent Valley electrification May-18
Chiltern Main Line train lengthening August 2015 - complete
North West train lengthening TBD
Bromsgrove electrification Nov-17
Redditch branch enhancement August 2014 - complete
Kenilworth, infrastructure for service to new station Jul-17

London North West

Top two stations

Top two most heavily used stations in this area, based on estimates of entries/exits outside of London between 1 April 2015 to 31 March 2016.

Station Total entries & exits
Birmingham New Street 39,077,018
Manchester Piccadilly 25,792,700

Train operators for this route

There are 11 main operators on this route (2016-17 Q3):

Train operating company name Proportion of route %
(based on train miles)
Virgin Trains West Coast 27
London Midland 19
Northern 20
Chiltern Railways 10
CrossCountry 7
Merseyrail 5
Transpennine Express 5
Arriva Trains Wales 3
East Midlands Trains 1
London Overground 1
Caledonian Sleeper 1

Train operator performance for quarter 3 of 2016-17

Train operating company name Proportion/% of trains arrived on time Proportion/% of trains arrived significantly late or cancelled
Arriva Trains Wales 88.9 4.3
Chiltern Railways 93.0 1.9
CrossCountry 86.1 4.5
East Midlands Trains 88.9 2.8
Transpennine Express 85.1 5.7
London Overground 94.2 2.2
Merseyrail 94.3 2.1
Northern 87.6 2.2
Govia Thameslink Railway 68.8 11.0
London Midland 84.9 3.6
Virgin Trains West Coast 87.0 4.5

Statistics taken from the ORR data portal:
Trains arriving on time
Trains arriving significantly late or cancelled

Enhancement projects

Name of project Completion date
North of England Programmes Phased completion:
Dec-17
Dec-18
Dec-22
Stafford area improvement scheme Aug-17
West Coast power supply upgrade Aug-17
Birmingham New Street Gateway project September 2015 - complete
Walsall to Rugeley Trent Valley electrification May-18
Chiltern Main Line train lengthening August 2015 - complete
North West train lengthening TBD
Bromsgrove electrification Nov-17
Redditch branch enhancement August 2014 - complete
Kenilworth, infrastructure for service to new station Jul-17

Scotland

Top two stations

Top two most heavily used stations in this area, based on estimates of entries/exits between 1 April 2015 to 31 March 2016.

Station Total entries & exits
Glasgow Central 30,000,582
Edinburgh 21,723,960

Train operators for this route

There are 6 main operators on this route (2016-17 Q3):

Train operating company name Proportion of route %
(based on train miles)
ScotRail 82
Virgin Trains West Coast 6
Virgin Trains East Coast 5
CrossCountry 4
Transpennine Express 3
Caledonian Sleeper 1

Train operator performance for quarter 3 of 2016-17

Train operating company name Proportion/% of trains arrived on time Proportion/% of trains arrived significantly late or cancelled
CrossCountry 86.1 4.5
Virgin Trains East Coast 79.6 6.8
ScotRail 86.8 3.1
Transpennine Express 85.1 5.7
Virgin Trains West Coast 87.0 4.5
Caledonian Sleeper 86.1 9.5

Statistics taken from the ORR data portal:
Trains arriving on time
Trains arriving significantly late or cancelled

Enhancement projects

Name of project ECAM complete Completion date
EGIP Electrification of Springburn to Cumbernauld Target Price March 2014 - complete
EGIP - Initial Phase Key Output 1 (Newbridge Junction to Glasgow Queen St & Edinburgh Gateway) Target Price Mar-17
EGIP - Initial Phase Key Outputs 2, 3 & 4 (Edinburgh to Glasgow) Target Price Mar-19
EGIP - Haymarket station capacity project Target Price April 2014 - complete
Borders Railway Target Price June 2015 - complete
2013 advance route clearance programme (other routes) Target Price June 2015 - complete
Rolling programme of electrification Yes Mar-19
Aberdeen to Inverness improvements phase 1 Yes Mar-19
Highland Main Line journey time improvements phase 2   Mar-19
Motherwell area stabling   July 2014 - complete
Motherwell resignalling enhancements   Sep-18
ECML (North) - WCML (Carstairs) gauge enhancement   March 2016 - complete

Sussex

Top two stations

Top two most heavily used stations in this area, based on estimates of entries/exits outside of London between 1 April 2015 to 31 March 2016.

Station Total entries & exits
Gatwick Airport 18,028,846
Brighton 17,333,326

Train operators for this route

There are 4 main operators on this route (2016-17 Q3):

Train operating company name Proportion of route %
(based on train miles)
Govia Thameslink Railway 91
London Overground 6
Great Western Railway 2
Southeastern 2

Train operator performance for quarter 3 of 2016-17

Train operating company name Proportion/% of trains arrived on time Proportion/% of trains arrived significantly late or cancelled
Govia Thameslink Railway 68.8 11.0
Great Western Railway 85.4 3.6
London Overground 94.2 2.2
Southeastern 82.2 4.2

Statistics taken from the ORR data portal:
Trains arriving on time
Trains arriving significantly late or cancelled

Enhancement projects

Name of project Completion date
Sussex traction power supply upgrade Dec-18
Redhill additional platform Dec-18
Uckfield line train lengthening July 2016 - complete
London Victoria station capacity improvements CP6
Balcombe to Copyhold bi-directional signalling upgrade April 2015 - complete

Wales

Top two stations

Top two most heavily used stations in this area, based on estimates of entries/exits between 1 April 2015 to 31 March 2016.

Station Total entries & exits
Cardiff Central 12,744,582
Cardiff Queen Street 2,643,568

Train operators for this route

There are 5 main operators on this route (2016-17 Q3):

Train operating company name Proportion of route %
(based on train miles)
Arriva Trains Wales 81
Great Western Railway 12
CrossCountry 4
Virgin Trains West Coast 2
London Midland 1

Train operator performance for quarter 3 of 2016-17

Train operating company name Proportion/% of trains arrived on time Proportion/% of trains arrived significantly late or cancelled
Arriva Trains Wales 88.9 4.3
CrossCountry 86.1 4.5
Great Western Railway 85.4 3.6
London Midland 84.9 3.6
Virgin Trains West Coast 87.0 4.5

Statistics taken from the ORR data portal:
Trains arriving on time
Trains arriving significantly late or cancelled

Enhancement projects

Name of project Completion date
Barry–Cardiff Queen Street corridor January 2017 - complete

Western

Top two stations

Top two most heavily used stations in this area, based on estimates of entries/exits outside of London between 1 April 2015 to 31 March 2016.

Station Total entries & exits
Bristol Temple Meads 10,711,464
Bath Spa 6,134,318

Train operators for this route

There are 4 main operators on this route (2016-17 Q3):

Train operating company name Proportion of route %
(based on train miles)
Great Western Railway 79
CrossCountry 16
London Midland 2
South West Trains 1

Train operator performance for quarter 3 of 2016-17

Train operating company name Proportion/% of trains arrived on time Proportion/% of trains arrived significantly late or cancelled
CrossCountry 86.1 4.5
Great Western Raiway 85.4 3.6
London Midland 84.9 3.6
South West Trains 82.9 3.9

Statistics taken from the ORR data portal:
Trains arriving on time
Trains arriving significantly late or cancelled

Enhancement projects

Name of project Completion date
Great Western electrification CP6
Intercity Express Programme: Western capability May-18
Intercity Express Programme: GWML capacity schemes Nov-18
Thames Valley branch lines electrification CP6
Southcote Junction to Basingstoke Electrification CP6
Thames Valley electric multiple unit capability works Jun-19
Western rail link to Heathrow CP6
Oxford corridor capacity improvements Phase 0 - Sep 2016 - complete
Phase 1 - May 2018
Phase 2 - CP6
Dr Days Junction to Filton Abbey Wood capacity improvements Dec-18
Bristol Temple Meads station capacity CP6
West of England diesel multiple unit capability Dec-18
Swindon to Kemble redoubling August 2014 - complete
Westerleigh Junction to Barnt Green linespeed increase CP6
Crossrail Stage 2 (Heathrow - Westbourne Park) May-18
Crossrail Stage 3 (Paddington - Custom House/Abbey Wood) Dec-18
Crossrail Stage 5 (Reading & Heathrow through London to Shenfield & Custom House/Abbey Wood) Dec-19
East West Rail Phase 1 (Marylebone - Oxford) December 2016 - complete

Wessex

Top two stations

Top two most heavily used stations in this area, based on estimates of entries/exits outside of London between 1 April 2015 to 31 March 2016.

Station Total entries & exits
Guildford 8,200,644
Woking 7,989,232

Train operators for this route

There are 4 main operators on this route (2016-17 Q3):

Train operating company name Proportion of route %
(based on train miles)
South West Trains 85
Great Western Railway 7
Govia Thameslink Railway 4
CrossCountry 4

Train operator performance for quarter 3 of 2016-17

Train operating company name Proportion/% of trains arrived on time Proportion/% of trains arrived significantly late or cancelled
CrossCountry 86.1 4.5
Great Western Railway 85.4 3.6
South West Trains 82.9 3.9
Govia Thameslink Railway 68.8 11.0

Statistics taken from the ORR data portal:
Trains arriving on time
Trains arriving significantly late or cancelled

Enhancement projects

Name of project Completion date
Waterloo: 10-car suburban trains Dec-17
Waterloo: Windsor line additional peak services Dec-18
South London HV Grid (Wimbledon) upgrade 2022
Reading, Ascot to London Waterloo train lengthening May-17 (Feltham, Jun-18)
Wessex traction power supply upgrade May-17
10-car south west suburban railway April 2015 - complete
Wessex ASDO (Automatic Selective Door Opening) October 2015 - complete
DC regeneration Aug-17
Route 3 - power supply enhancements July 2014 - complete

Top three stations in Great Britain

Top three most heavily used stations in Great Britain, based on estimates of entries/exits between 1 April 2015 to 31 March 2016.

Station Total entries & exits Ranking last year
Waterloo 99,148,388 1
Victoria 81,151,418 2
Liverpool Street 66,556,690 3